Publifo Privacy Policy

Effective date: Dec 21, 2025

This Privacy Policy explains how Publifo ("Publifo", "we", "us", or "our") collects, uses, and protects personal information when you access or use our website and services (the "Service").

By using Publifo, you agree to the collection and use of information as described in this policy.

1. Information We Collect

a. Information You Provide

When you create an account or use the Service, we may collect:

  • Name and email address
  • Account login credentials
  • Manuscripts and files you upload
  • Billing information (processed by third-party payment processors)
  • Communications with support

We do not require you to provide unnecessary personal information.

b. Automatically Collected Information

When you access the Service, we may collect:

  • IP address
  • Device and browser information
  • Pages visited and actions taken
  • Date and time of access

This information is used to operate, secure, and improve the Service.

2. How We Use Information

We use your information to:

  • Provide and operate the Service
  • Process file uploads and exports
  • Communicate with you about your account
  • Process payments and prevent fraud
  • Improve reliability, performance, and usability
  • Comply with legal obligations

We do not sell your personal data.

3. Files and Manuscripts

Manuscripts and files you upload are:

  • Processed solely to provide the Service
  • Stored securely using third-party infrastructure
  • Accessible only to you and authorized Publifo personnel

We do not review, publish, or distribute your content.

4. Payments

Payments are processed by third-party providers such as Stripe and PayPal.

Publifo does not store full credit card or payment details. Payment providers handle this information according to their own privacy policies.

5. Cookies and Analytics

Publifo may use essential cookies and privacy-friendly analytics to:

  • Maintain sessions
  • Understand how the Service is used
  • Improve performance

We do not use advertising trackers or sell behavioral data.

6. Data Sharing

We may share information only with:

  • Service providers necessary to operate the Service (hosting, storage, analytics, payments)
  • Legal authorities when required by law

We do not share personal data for marketing purposes.

7. Data Retention

We retain personal data only as long as necessary to:

  • Provide the Service
  • Meet legal, accounting, or security requirements

You may delete your account, after which we will delete or anonymize your personal data within a reasonable period, except where retention is legally required.

8. Data Security

We take reasonable technical and organizational measures to protect your information.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be processed and stored in countries other than your own, depending on where our service providers operate.

We take steps to ensure appropriate safeguards are in place.

10. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to certain processing activities

You may exercise these rights by contacting us.

11. Children’s Privacy

Publifo is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Service constitutes acceptance of the updated policy.

13. Contact

If you have questions about this Privacy Policy or your data, contact:

Email: support@publifo.com

By using Publifo, you acknowledge that you have read and understood this Privacy Policy.