How can we help?
Get the support you need to publish your book successfully. Our team is here to help with any questions or issues.
Ways to Get Support
Email Support
Get help directly from our team
Response time: Within 24 hours
Best for technical questions, billing issues, or detailed formatting problems.
Support Tickets
Submit a detailed support request
Response time: Within 12 hours
Perfect for tracking complex issues or when you need to share files with our team.
Company Information
Frequently Asked Questions
Before You Contact Us
Check the FAQ
Most common questions are answered in our FAQ section above.
Be Specific
Include details about your issue, error messages, and what you were trying to do.
Response Times
We respond to all inquiries within 24 hours, usually much faster.