How can we help?

Publifo is a self-serve product operated by Epix Digital LLC. Exports and dispute outcomes are determined by fixed product rules.

Support Channels

Use the company contact address for billing records, account questions, or legal notices

Scope: Billing records and notices

This address is for official correspondence. Publifo does not provide manual publishing, editing, or concierge support.

Use the in-product dispute flow for file-specific structural issues

Scope: Automated rules

Available only for generated files within the dispute window. Not for editing, custom formatting, or publishing advice.

Most common questions are answered in our FAQ section above.

Use the in-app dispute flow for structural file issues and email only for billing, access, or compliance matters.

File disputes follow the published dispute workflow. Official contact channels are for records and notices, not manual service delivery.